Recently, Bank of the Philippine Islands (BPI) has been facing issues with unauthorized transactions appearing in their app and on cardholder accounts.
Customers have reported that these transactions, which occurred over the holiday season, have been charged to their accounts twice.
BPI has released a statement saying they are working on reversing the duplicate transactions and assured customers that their accounts are safe.
However, this has not stopped Twitter users from sharing their frustration with the hashtag 'Hoy BPI', which has trended on the platform.
Many BPI customers have also reported difficulties accessing their accounts through the app, website, and ATMs. Despite these issues, some users have been able to check their accounts successfully.
ADVISORY: Some ATM, CAM deposits, POS and e-commerce debit transactions from Dec. 30 to 31, 2022 were posted twice. We are already working to reverse the duplicate transactions. Rest assured that your account is safe and secure. Thank you.
— BPI (@TalktoBPI) January 4, 2023
Was wondering why Hoy BPI is trending di na pala maaccess mobile app dahil sa debit issues 🤡🤦🏻♀️
— 💙💖 (@sone01forever) January 4, 2023
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